Cornerstones of Care: Building Relationships

The effective delivery of a complicated medical intervention, such as a dialysis treatment requires each clinician be skilled in multiple areas.  Whereas most companies provide training regarding the clinical aspects of the initiation, monitoring, and discontinuation of a dialysis treatment, little attention is paid to other important issues associated with effective care. The relationship that providers have with their patients is very important. Higher quality patient/provider relationships are associated with better clinical outcomes across all medical settings. 

Learning Objectives

1. Participants will be able to identify and describe the four critical components of an effective Patient/Provider relationship
2. Participants will be able to describe the theory associated with Patient-Centered Care and describe how this approach improves the relationship between patients and providers.
3. Participants will be able to describe and utilize three approaches to improving communication with patients.

Additional Information

Course Length: 
45 minutes, not including evaluation and posttest
Course summary
Available credit: 
  • 1.00 Attendance
  • 0.70 National Association of Nephrology Technicians/Technologists (NANT)
  • 1.00 National Association of Social Workers (NASW)
Course opens: 
07/30/2013
Course expires: 
05/01/2019
Cost:
$0.00

Mark Meier, MSW, LICSW

Social Workers

Approval for this program by the National Association of Social Workers is currently pending.

Dialysis Technicians

Through the California Board of Registered Nursing, the National Association of Nephrology Technicians/Technologists has approved this program for 0.70 continuing education contact hours. The licensee must retain this certificate for a period of four years after the course ends. (CBN Provider No. 16924)

Available Credit

  • 1.00 Attendance
  • 0.70 National Association of Nephrology Technicians/Technologists (NANT)
  • 1.00 National Association of Social Workers (NASW)

Accreditation Period

Course opens: 
07/30/2013
Course expires: 
05/01/2019

Price

Cost:
$0.00
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Required Hardware/software

You will need Adobe Flash Player (version 8 or later) installed to complete the modules.  Check now to determine if the correct version of Adobe Flash Player is installed on your computer. If you do not have Adobe Flash Player installed on your computer, you will need to download and install it. This will only take a few minutes and the software for this player is free.